Tru Care Support Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
$OFF15
$OFF15
$OFFOverall Rating
4.4
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Customer Service4.4
- Return Policy4.2
- Good Value4.5
- Price & Quality4.4
Recent Customer Reviews (12)
Linda Green
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Matthew Hall
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Gabriel Godfrey
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Aidan Archer
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Jay Ledford
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Joanne Thornton
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Michael Dunn
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Lorencz Tóth
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Mae Burchfield
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Eunice Specht
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Tru Care Support Pricing
Monthly Remote Tech Support – Hourly Plan
$65.00
Tru Care PC Protection & Maintenance – Monthly Plan (Windows PC)
$14.99 - $29.99
Tru Care PC Protection & Maintenance – Monthly Plan (Mac)
$9.99 - $29.99
Tru Care Support Pros & Cons
Pros
1
Comprehensive PC protection and maintenance in one affordable monthly plan.
2
Prevents costly emergencies by alerting users early about hardware failures.
3
Designed for small business owners and everyday users who want professional-level PC care without expensive IT bills.
4
Hassle-free expert-level support even for users without technical skills.
5
Trusted security platform used by leading companies worldwide, ensuring reliability and trustworthiness.
6
Legitimacy and Security: The website is considered legitimate with a moderate trust score (around 67/100), indicating it appears safe to use. It uses Shopify CMS, a reputable e-commerce platform known for secure shopping experiences.
7
Security Certifications: Displays security certifications and trust seals suggesting compliance with industry security standards and data protection protocols.
8
Customer Support Infrastructure: Offers multiple communication channels for customer support including phone, email, and chat systems, which can facilitate issue resolution.
9
SSL Certificate Validity: Has a valid SSL certificate issued by Google Trust Services ensuring encrypted connections for users.
CONS
1
New Domain Age: The domain is very new (registered only a few months ago), which means it lacks an established reputation or extensive user reviews. This increases risk as newer sites have less proven reliability.
2
Privacy Concerns: WHOIS information is privacy-protected/withheld, making the ownership opaque. This can be a red flag in assessing transparency or accountability of the site operators.
3
Potential Limitations in Features: Uses free e-commerce platform solutions that might limit advanced functionality or robust customer support compared to enterprise-grade platforms.
4
Caution Advised When Sharing Personal Data: Users are advised to verify authenticity before submitting personal information due to limited history and privacy masking on ownership details.
Tru Care Support Features and Benefits
Features
Enterprise-grade EDR security
powered by SentinelOne, providing advanced threat detection and protection
Unlimited cloud backup
integration for secure data storage and peace of mind
Automated health checks and reports
(daily, weekly, monthly) including drive space monitoring and physical disk health
Proactive alerts
for critical issues such as failing hard drives to prevent data loss and system crashes
Automatic driver and Windows updates
to keep the system secure and up to date
Optional 24/7 emergency and hourly remote support
plans for expert assistance when needed
No contracts, cancel anytime
with a simple, affordable monthly cost per PC
Comprehensive PC protection and maintenance
in one affordable monthly plan
Prevents costly emergencies
by alerting users early about hardware failures
Designed for small business owners and everyday users
who want professional-level PC care without expensive IT bills
Hassle-free expert-level support
even for users without technical skills
Trusted security platform
used by leading companies worldwide, ensuring reliability and trustworthiness
Monthly Remote Tech Support – Hourly Plan
$65.00 USD per hour
Tru Care PC Protection & Maintenance – Monthly Plan (Windows PC)
Regular price $29.99 USD, currently on sale for $14.99 USD per PC per month (7-day free trial available)
Tru Care PC Protection & Maintenance – Monthly Plan (Mac)
Sale price $9.99 USD per Mac per month (regular price $29.99 USD)
Legitimacy and Security
The website is considered legitimate with a moderate trust score (around 67/100), indicating it appears safe to use. It uses Shopify CMS, a reputable e-commerce platform known for secure shopping experiences
Security Certifications
Displays security certifications and trust seals suggesting compliance with industry security standards and data protection protocols
Customer Support Infrastructure
Offers multiple communication channels for customer support including phone, email, and chat systems, which can facilitate issue resolution
SSL Certificate Validity
Has a valid SSL certificate issued by Google Trust Services ensuring encrypted connections for users